WHO ARE WE ?
We are a passionate football team dedicated to providing our customers with an exceptional experience. Since our creation in 2017, footsoccervip has established itself as a reference brand in the sale of football clothing and the resale of sneakers.
Based primarily in France and the UK, we pride ourselves on providing our quality services to football fans across Europe. Whether you're looking for a jersey of your favourite team or an iconic pair of sneakers, we're here to meet your needs.
Our commitment to our customers is reflected in our attention to detail, responsive customer service, and dedication to providing you with the most satisfying experience. We strive to provide you with high-quality products, fast shipping, and personalized support.
We are proud to be a registered trademark, but footsoccervip is above all a community that shares the same passion, football!
RELIABILITY
Since our inception, footsoccervip has enjoyed tremendous success thanks to our commitment to customer loyalty and satisfaction. We consider your satisfaction as our top priority and we continually strive to offer impeccable service, all at competitive prices.
Every day, our team works hard to improve your experience on our website. We are proud to be able to offer you smooth navigation, a varied selection of quality products and a user-friendly interface. Your satisfaction is our constant motivation and we are always listening to your needs and suggestions to improve our services.
We are aware that, despite all our efforts, it may happen that we cannot meet all of our customers' expectations, we cannot only have positive opinions because we unfortunately cannot satisfy 100% of our customers as in any company.
Our customers' opinions, whether positive or constructive, are a valuable source of feedback for us. They help us improve and better understand their needs and preferences. We encourage our customers to share their experiences with us, as this allows us to continue to surpass ourselves and offer you an ever higher quality service.
A SHOP?
Our business is focused exclusively online, on our website. This approach allows us to offer you a convenient and efficient shopping experience, where you can explore our wide range of products and benefit from our promotions, all from the comfort of your home.
By choosing to focus on the internet, we can put all our efforts and resources into offering you a user-friendly platform, detailed product descriptions, quality images and smooth navigation. Our team is continually working to improve your experience on our site and make your ordering journey as pleasant as possible.
We understand that some customers may prefer the in-store shopping experience, but we believe our online approach has many benefits. It allows us to keep costs lower, which is reflected in our competitive pricing. Plus, you have access to our store 24/7, without having to worry about the time constraints of a physical store.
A QUESTION?
We value customer satisfaction, which is why we make every effort to respond quickly to your questions and support requests.
To contact us, you have several options at your disposal. You can use our contact form available on our website. Simply fill in the required fields and provide us with the details of your request. Our after-sales service team will endeavour to respond to you as soon as possible, usually within 24 working hours.
In addition to our contact form, you can also contact us via our Instagram account or our Facebook Page. We are active on these platforms and we do our best to respond quickly to your messages.
No matter which contact method you choose, we are committed to providing you with a quick and efficient response. Our team is made up of attentive and dedicated professionals, ready to solve your problems and answer your questions.
THE FINAL WORD
Our priority? Your satisfaction!